Job Opportunity: Telemarketing Specialist at S.A Voice Solutions

Are you a seasoned MCA specialist, US solar expert, or UK super cards enthusiast? Or perhaps you’re an ambitious individual looking to kick-start your career in telemarketing. S.A Voice Solutions is seeking talented individuals to join our dynamic team!

**Vacancies Available:** 30

Company Description

S.A Voice Solutions is a Mirpur-based company specializing in delivering exceptional customer experiences through advanced telephone call center solutions. We guarantee personalized support, efficient problem resolution, and seamless communication to transform every customer interaction into an exceptional moment. We offer a diverse range of B2B and B2C campaigns tailored to meet the unique needs of clients across the USA, UK, Canada, and Australia.

Role Description

This is a full-time on-site role for a Customer Representative. The Customer Representative will be responsible for handling customer inquiries, resolving customer issues, answering customer questions, providing product/service information, and ensuring that customer satisfaction is met. The representative we have to make outbound calls in the US and UK markets and have to set an appointment.

Qualifications

1. Strong communication skills to effectively interact with customers professionally.
2. Experience in customer service with the ability to provide exceptional customer support and customer experience.
3. Problem-solving and decision-making skills to resolve customer issues and complaints.
4. High level of attention to detail to ensure accurate documentation of customer interactions and inquiries.
5. Ability to work in a fast-paced environment while handling multiple tasks and priorities.
6. Excellent attendance and punctuality records.
7. A bachelor’s degree in Business, Customer Service, or related field is preferred

Experience: Experienced MCA Specialist, US Solar Specialist, UK Supercards preferred. Entry-level candidates with a passion for excellence are also encouraged to apply.

Salary Range: 14,000 – 20,000 BDT

Additional Benefits:

– Opportunity to earn up to 5,000 – 10,000 BDT on top of your basic salary through targeted KPI/sales achievement.
– Meal allowances, transportation support, and attendance fees provided.
– Monday to Friday work schedule (Saturday and Sunday off).
– Night Shift: 8:00 PM to 5:00 AM (US campaigns)
– Day Shift: 2:00 PM to 11:00 PM (Other campaigns)

Drop your CV:
Email- career@savoicesolutions.com
WhatsApp- +8801322253062
WhatsApp- +8801811762996

Join us and be part of a supportive environment where your dedication and hard work are recognized and rewarded. Take the first step towards a fulfilling career with S.a Voice Solutions. Apply now by sending your resume to [Insert Contact Information].

Note: Only shortlisted candidates will be contacted for interviews.